Have a question? Check here to see if other babes thought the same as you! If you don’t see your question here, send us an email to info@shopmogano.com and we will be happy to answer any of your burning Q’s!

Where is MOGANO based?

MOGANO is based in Kelowna, BC, Canada! We are proud to be Canadian!

How long does shipping take?

All of your shipping questions are answered on our “Shipping Policy” page! If you don’t see the answer to your question there, please send us an email to info@shopmogano.com.

What are your jewels made of?

We carry a variety of jewelry in order to be affordable for anyone! MOGANO jewelry ranges from alloy metal mix costume jewelry to higher end 925 Sterling Silver and Gold Vermeil. All MOGANO jewels have the materials of each item listed in the product descriptions.

Can I wear my MOGANO jewels in the shower/pool/ocean?

We highly recommend NOT to wear your MOGANO jewels near water. Our products made of 925 Sterling Silver or Gold Vermeil will last longer in water than our alloy metal jewels, however water will still wear away the layer of gold and silver on your jewels. In order to make your MOGANO jewels last as long as possible, please follow the directions listed on our “Jewelry Care” page.

How do I become a MOGANO Ambassador?

We currently have a MOGANO Ambassador Program! We are looking for MOGANO Babes who have a passion for creating beautiful content and social media marketing. MOGANO Ambassadors must have a minimum of 1,000 Instagram followers. If you are interested in becoming a MOGANO Ambassador please send a copy of your media kit along with a description of why you want to be a MOGANO Babe to info@shopmogano.com. Don’t forget to include your IG handle!

I forgot to apply a discount code at checkout! Can I still receive a discount after my order has been placed?

Thanks for your order babe! Unfortunately, we cannot apply discounts after an order has been placed. If you forgot to include the welcome discount on your first order, you can totally use that discount code for your next order!